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Support
- Help Desk
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FAQ

14

What are the Fair Housing Focus Courses, and who are they for?
What is the Fair Housing for Single-Family Rentals course, and who is it intended for?
What is the Fair Housing and Student Living course, and who is it for?
What is the Fair Housing and Senior Living course, and who is it for?
What is the Fair Housing for Housing Choice course, and who is it for?
What is the Advanced Fair Housing course, and who is it for?
What is the Fair Housing and Maintenance course, and who is it for?
What is the Fair Housing Flash Course, and who is it for?
What is the Basics of Fair Housing course, and who is it for?
Are the courses completed at my own pace?
Can I review the course?
How do I get a certificate of completion?
What if I fail the final exam?
Why is my course progress wrong?

Reporting

1

I am a Group Leader. How do I access my employees’ certificates?

Access

2

What if I am not receiving emails for further instructions?
How do I change my account password?

Employee

1

My employer signed me up to take a course. How do I get started?

Annual Group Changes

2

Will my seat balance carry over into the new year?
Why can’t I add seats to my group?

Purchases For Yourself

11

What are the Fair Housing Focus Courses, and who are they for?
What is the Fair Housing for Single-Family Rentals course, and who is it intended for?
What is the Fair Housing and Student Living course, and who is it for?
What is the Fair Housing and Senior Living course, and who is it for?
What is the Fair Housing for Housing Choice course, and who is it for?
What is the Advanced Fair Housing course, and who is it for?
What is the Fair Housing and Maintenance course, and who is it for?
What is the Fair Housing Flash Course, and who is it for?
What is the Basics of Fair Housing course, and who is it for?
How do I purchase a course for myself?
How do I find/start my course?

Purchases For Your Team

22

What are the Fair Housing Focus Courses, and who are they for?
What is the Fair Housing for Single-Family Rentals course, and who is it intended for?
What is the Fair Housing and Student Living course, and who is it for?
What is the Fair Housing and Senior Living course, and who is it for?
What is the Fair Housing for Housing Choice course, and who is it for?
What is the Advanced Fair Housing course, and who is it for?
What is the Fair Housing and Maintenance course, and who is it for?
What is the Fair Housing Flash Course, and who is it for?
What is the Basics of Fair Housing course, and who is it for?
When do courses/seats expire?
What is a Group Account?
Can I enter my team member’s info during the purchase process?
What if I need my team to have access to more than one course?
How do I make a Group Account?
What do I do if my employees aren’t receiving their emails?
Can I reset an employee’s password?
Can I add more seats to my group?
What do I do if I added an employee with the wrong email address?
I’m a Group Leader, can I also take courses?
Can I delete an employee/student and reassign the course to someone else?
How do I add another Group Leader?
How do I add my team members to my group(s)?

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Purchases For Yourself

Purchases For Yourself

11 articles

How do I find/start my course?

Last Updated: June 22, 2026

Follow these instructions to take the course.

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What are the Fair Housing Focus Courses, and who are they for?

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