If you or your team are having difficulty receiving emails from FHI Academy, you may need to whitelist our domain @fairhousinginstitute.com. The emails may be getting blocked by your email server.
If you have an IT department: speak with them and put in a request.
If you don’t have an IT department: you can usually add domains as being safe through your email settings. Every email provider is different. Here are instructions to whitelist some of the most common email providers. Just choose your provider to access the instructions.
Password has been reset, waiting on welcome email to come to Matthew with logincredentials.
If you’re not receiving our emails after following the steps above, please email firstname.lastname@example.org so our customer service team can assist you.
I can not access the training course. It says my password is not valid
Hi Freddie! Please choose the “Forgot Password” link on the login page to reset your password and gain access.