Congratulations on having an employer who wants to invest in your education! Follow the instructions below to get started on your learning journey:
- Locate your registration email
- Use the login information provided in the email to access your account
- Launch the course
Watch the tutorial video below for more details.
How do I get to my certificate? I have passed the course and need to send a copy.
Hello Walter. A copy is automatically emailed to you and your employer. A copy is also available to you on your profile. It may take a few minutes for it populate or send once you have completed your course. Please see this article for reference: https://training.fairhousinginstitute.com/docs/final-exam/
My employer enrolled me in this class. I have a username and password. When i sign in It defaults to the page that says I am not signed up
Hi Brenda. This is possible a caching issue. Can you try clearing your cache and/or trying an incognito browser to see if this solves the issue. If the issue persists please click the thought bubble in the bottom right corner of our site and click the “ask’ button. Send a note to our support team and they will continue to investigate.
I need to take the course now!
How do I get started taking the course?
Hello Lynn – an email is coming your way. You were enrolled with an incorrect email address
how can I get started taking the course
Hi Salvador. We can see you have started taking your course. More than likely you noted that your course was listed in your profile. Thank you for being part of our community.
I need to resend a course to an employee how do I do that?
All of the information you need for managing a group account can be found under Group Account Purchase on this Support page. Just scroll up!
I do not see my course listed. I have the key number from my company and I logged in from the registration email
Hello Daniel. We received your support request. A member of our team will investigate and get back to you.
I was able to start it yesterday, was unable to finish it. Tried to login this morning and wants me to pay for a subscription even though my employer already purchased it