Purchases For Your Team
When do my seats expire?
Last Updated: October 14, 2025They don’t! You can purchase as many seats as you like and you will be able to use them whenever...
What is a Group Account?
Last Updated: October 14, 2025A group account allows for purchasing several seats at a time in any course and for distributing those seats to...
Can I enter my team member’s info during the purchase process?
Last Updated: October 14, 2025No. This step happens after a purchase is made. After the purchase is complete, you will be able to enter...
What if I need my team to have access to more than one course?
Last Updated: October 14, 2025That is fantastic! Once you have purchased seats for your new course Group, follow the steps to add team members...
How do I make a Group Account?
Last Updated: October 14, 2025Below is a brief tutorial on how to create and manage a Group Account.
My employees aren’t receiving their welcome emails. What do I do?
Last Updated: October 14, 2025First, please verify that the email has been spelled/entered correctly with no spaces, including at the end of your email...
Can I reset an employee’s password?
Last Updated: October 14, 2025Yes! Here are the steps to reset an employee’s password:
Can I add more seats to my group?
Last Updated: October 14, 2025Absolutely! If you have purchased a Group Account through our website, you can add seats to your group after your...
What do I do if I added an employee with the wrong email address?
Last Updated: October 14, 2025If you mistyped or somehow added an employee with an incorrect email address, simply remove the employee from the group...
I’m a Group Leader, can I also take courses?
Last Updated: October 14, 2025Yes! Just add yourself in the same way you would add an employee. Keep in mind that if you add...