Group Account Purchase
What is a Group Account?
Last Updated: August 29, 2022A group account allows for purchasing several seats at a time in any course, and for distributing those seats to...
How do I make a Group Account?
Last Updated: January 11, 2024Below is a brief tutorial on how to create and manage a Group Account.
Can I enter my team member’s info during the purchase process?
Last Updated: February 3, 2023No. After the purchase is complete you will be able to enter your team member’s info on your group management...
How do I add my team members to my group(s)?
Last Updated: May 5, 2022Adding one user Please follow the steps below to add one member to your Group: Log into your account and...
What if I need my team to have access to more than one course?
Last Updated: February 3, 2023That is fantastic! Go through the same process to purchase your next course. Each group course purchase must be made...
I don’t see a Group Management tab. What’s the deal?
Last Updated: October 27, 2021If you have purchased a Group Account, you will see the Group Management tab when you log in. If you...
What do I do if I added an employee with the wrong email address?
Last Updated: February 3, 2023If you mistyped or somehow added an employee with an incorrect email address, simply delete the employee and add them...
My employees aren’t receiving their welcome emails. What do I do?
Last Updated: February 3, 2023If you or your team are having difficulty receiving emails from FHI Academy, you may need to whitelist our domain @fairhousinginstitute.com. The...
Can I reset an employee’s password?
Last Updated: February 3, 2023Yes! Here are the steps to reset an employee’s password:
Can I add more seats to my group?
Last Updated: February 3, 2023Absolutely! If you have purchased a Group Account through our website, you can add seats to your group after your...
I’m a Group Leader, can I also take courses?
Last Updated: February 3, 2023Yes! Just add yourself in the same way you would add an employee. Keep in mind that if you add...
How do I add another Group Leader?
Last Updated: February 3, 2023Here are the instructions for adding a new group leader:
When do my seats expire?
Last Updated: January 13, 2022They don’t! You can purchase as many seats as you like and you will be able to use them whenever...
Can I delete an employee and/or reassign a course to someone else?
Last Updated: July 20, 2023You can if the employee hasn’t started the course. You can find the instructions on how to delete an employee...