Courses

  • 1 Lesson

    Aspectos Básicos de la equidad en la vivienda

    Our premier course provides an in-depth look at many different fair housing laws and best practices including state and local protected categories, reasonable accommodations and modifications, prohibited activities, assistance animals, sexual harassment, criminal screening, occupancy policies, and much more.  This is the perfect course for new hires and veterans at all levels and positions of the housing industry! Languages – English & Spanish Training Time: 3.5 hours – 50 Question Exam and Certificate of Completion

    • Fair Housing Road Map of the Rental Process
    • Marketing
    • Meeting, Greeting, and Taking Prospects on Tours
    • Screening
    • Process Lease Violations and Terminations
    • Familial Status and Disability
    • Familial Status issues
    • Disability Rights

    The New Basics of Fair Housing Course Syllabus

  • 2 Lessons

    Aspectos Básicos de la equidad en la vivienda 2021

    Our premier course provides an in-depth look at many different fair housing laws and best practices including state and local protected categories, reasonable accommodations and modifications, prohibited activities, assistance animals, sexual harassment, criminal screening, occupancy policies, and much more.  This is the perfect course for new hires and veterans at all levels and positions of the housing industry! Languages – English & Spanish Training Time: 3.5 hours – 50 Question Exam and Certificate of Completion

    • Fair Housing Road Map of the Rental Process
    • Marketing
    • Meeting, Greeting, and Taking Prospects on Tours
    • Screening
    • Process Lease Violations and Terminations
    • Familial Status and Disability
    • Familial Status issues
    • Disability Rights

    The New Basics of Fair Housing Course Syllabus

  • 2 Lessons

    Fair Housing and Seniors – What You Need To Know 2021

    In this supplemental training course, we cover the unique fair housing challenges faced in the senior housing industry such as transfers, scooters, failing health, end of life issues, and much more.  This includes any community that houses only seniors or where the majority of the residents are seniors.  If you work in the senior housing industry, you can’t afford to miss this course! Training Time: 30 minutes – Certificate of Completion

    • Introduction
    • Housing discrimination
    • Applicant screening/admissions
    • Reasonable accommodations/modifications
    • Transfer policies
    • Scooter policies
    • Failing health
    • Death of a tenant

    And more! Fair Housing and Seniors - What You Need to Know Syllabus

  • 1 Lesson

    Fair Housing and Seniors – What You Need to Know

    In this supplemental training course, we cover the unique fair housing challenges faced in the senior housing industry such as transfers, scooters, failing health, end of life issues, and much more.  This includes any community that houses only seniors or where the majority of the residents are seniors.  If you work in the senior housing industry, you can’t afford to miss this course! Training Time: 30 minutes – Certificate of Completion

    • Introduction
    • Housing discrimination
    • Applicant screening/admissions
    • Reasonable accommodations/modifications
    • Transfer policies
    • Scooter policies
    • Failing health
    • Death of a tenant

    And more! Fair Housing and Seniors - What You Need to Know Syllabus

  • 1 Lesson

    Fair Housing and Student Living

    From big cities to small college towns, student housing is a rapidly growing industry throughout the country.  Just like all other housing, employees need to know what to watch out for or risk a fair housing violation. In this supplemental training course, we cover the unique fair housing challenges faced in the student housing industry such as service animals, marijuana usage, harassment, roommate matching, allergy accommodations, and much more. Languages – English Training Time: 40 minutes – 20 Question Exam and Certificate of Completion Fair Housing and Student Living Course Syllabus

  • 2 Lessons

    Fair Housing and Student Living 2021

    From big cities to small college towns, student housing is a rapidly growing industry throughout the country.  Just like all other housing, employees need to know what to watch out for or risk a fair housing violation. In this supplemental training course, we cover the unique fair housing challenges faced in the student housing industry such as service animals, marijuana usage, harassment, roommate matching, allergy accommodations, and much more. Languages – English Training Time: 40 minutes – 20 Question Exam and Certificate of Completion Fair Housing and Student Living Course Syllabus

  • 1 Lesson

    Fair Housing for Maintenance Professionals

    Maintenance personnel and service staff are often the front lines of customer service in the community.  With hundreds of fair housing complaints every year starting with these staff members, it is crucial that they receive appropriate training.  In this course, we go over how to recognize a potential fair housing situation, proper reporting, documentation, customer service, and many more important topics.  This is also the perfect course for on-site vendors and contractors throughout the housing industry. Training Time: 1 hour – 15 Question Exam and Certificate of Completion

    • Introduction to the Fair Housing Act
    • Introduction to protected classes
    • Common fair housing issues that arise in maintenance
    • What is discrimination?
    • Compliance best practices
    • The what and why of frequently asked questions

    Fair Housing For Maintenance Professionals Syllabus

  • 2 Lessons

    Fair Housing for Maintenance Professionals – 2021

    Maintenance personnel and service staff are often the front lines of customer service in the community.  With hundreds of fair housing complaints every year starting with these staff members, it is crucial that they receive appropriate training.  In this course, we go over how to recognize a potential fair housing situation, proper reporting, documentation, customer service, and many more important topics.  This is also the perfect course for on-site vendors and contractors throughout the housing industry. Training Time: 1 hour – 15 Question Exam and Certificate of Completion

    • Introduction to the Fair Housing Act
    • Introduction to protected classes
    • Common fair housing issues that arise in maintenance
    • What is discrimination?
    • Compliance best practices
    • The what and why of frequently asked questions

    Fair Housing For Maintenance Professionals Syllabus

  • 1 Lesson

    Fair Housing In A Flash

    Our refresher fair housing course is designed to cover the most critical fair housing topics in a shorter course format.  This is ideal for training in between certification years, refreshing employees on the information and the importance of fair housing practices, and training housing employees that may only need a foundational understanding of the law. Languages – English and Spanish Training Time: 1 hour -20 Question Exam and Certificate of Completion

    • Fair Housing Road Map of the Rental Process
    • Marketing
    • Meeting, Greeting, and Taking Prospects on Tours
    • Screening
    • Process Lease Violations and Terminations
    • Familial Status and Disability
    • Familial Status issues
    • Disability Rights

    A refresher of the above topics and more Fair Housing In A Flash Syllabus 

  • 2 Lessons

    Fair Housing In A Flash 2021

    Our refresher fair housing course is designed to cover the most critical fair housing topics in a shorter course format.  This is ideal for training in between certification years, refreshing employees on the information and the importance of fair housing practices, and training housing employees that may only need a foundational understanding of the law. Languages – English and Spanish Training Time: 1 hour -20 Question Exam and Certificate of Completion

    • Fair Housing Road Map of the Rental Process
    • Marketing
    • Meeting, Greeting, and Taking Prospects on Tours
    • Screening
    • Process Lease Violations and Terminations
    • Familial Status and Disability
    • Familial Status issues
    • Disability Rights

    A refresher of the above topics and more Fair Housing In A Flash Syllabus 

  • 1 Lesson

    The Basics of Fair Housing Certification

    Our premier course provides an in-depth look at many different fair housing laws and best practices including state and local protected categories, reasonable accommodations and modifications, prohibited activities, assistance animals, sexual harassment, criminal screening, occupancy policies, and much more.  This is the perfect course for new hires and veterans at all levels and positions of the housing industry! Languages – English & Spanish Training Time: 3.5 hours – 50 Question Exam and Certificate of Completion

    • Fair Housing Road Map of the Rental Process
    • Marketing
    • Meeting, Greeting, and Taking Prospects on Tours
    • Screening
    • Process Lease Violations and Terminations
    • Familial Status and Disability
    • Familial Status issues
    • Disability Rights

    The New Basics of Fair Housing Course Syllabus

  • 2 Lessons

    The Basics of Fair Housing Certification 2021

    Our premier course provides an in-depth look at many different fair housing laws and best practices including state and local protected categories, reasonable accommodations and modifications, prohibited activities, assistance animals, sexual harassment, criminal screening, occupancy policies, and much more.  This is the perfect course for new hires and veterans at all levels and positions of the housing industry! Languages – English & Spanish Training Time: 3.5 hours – 50 Question Exam and Certificate of Completion

    • Fair Housing Road Map of the Rental Process
    • Marketing
    • Meeting, Greeting, and Taking Prospects on Tours
    • Screening
    • Process Lease Violations and Terminations
    • Familial Status and Disability
    • Familial Status issues
    • Disability Rights

    The New Basics of Fair Housing Course Syllabus

  • 1 Lesson

    Vivienda justa en un instante

    Our refresher fair housing course is designed to cover the most critical fair housing topics in a shorter course format.  This is ideal for training in between certification years, refreshing employees on the information and the importance of fair housing practices, and training housing employees that may only need a foundational understanding of the law. Languages – English and Spanish Training Time: 1 hour -20 Question Exam and Certificate of Completion

    • Fair Housing Road Map of the Rental Process
    • Marketing
    • Meeting, Greeting, and Taking Prospects on Tours
    • Screening
    • Process Lease Violations and Terminations
    • Familial Status and Disability
    • Familial Status issues
    • Disability Rights

    A refresher of the above topics and more Fair Housing In A Flash Syllabus 

  • 2 Lessons

    Vivienda justa en un instante 2021

    Our refresher fair housing course is designed to cover the most critical fair housing topics in a shorter course format.  This is ideal for training in between certification years, refreshing employees on the information and the importance of fair housing practices, and training housing employees that may only need a foundational understanding of the law. Languages – English and Spanish Training Time: 1 hour -20 Question Exam and Certificate of Completion

    • Fair Housing Road Map of the Rental Process
    • Marketing
    • Meeting, Greeting, and Taking Prospects on Tours
    • Screening
    • Process Lease Violations and Terminations
    • Familial Status and Disability
    • Familial Status issues
    • Disability Rights

    A refresher of the above topics and more Fair Housing In A Flash Syllabus 

  • 1 Lesson

    Viviendas Justas Para Profesionales del Mantenimiento

    Maintenance personnel and service staff are often the front lines of customer service in the community.  With hundreds of fair housing complaints every year starting with these staff members, it is crucial that they receive appropriate training.  In this course, we go over how to recognize a potential fair housing situation, proper reporting, documentation, customer service, and many more important topics.  This is also the perfect course for on-site vendors and contractors throughout the housing industry. Training Time: 1 hour – 15 Question Exam and Certificate of Completion

    • Introduction to the Fair Housing Act
    • Introduction to protected classes
    • Common fair housing issues that arise in maintenance
    • What is discrimination?
    • Compliance best practices
    • The what and why of frequently asked questions

    Fair Housing For Maintenance Professionals Syllabus

  • 2 Lessons

    Viviendas Justas Para Profesionales del Mantenimiento 2021

    Maintenance personnel and service staff are often the front lines of customer service in the community.  With hundreds of fair housing complaints every year starting with these staff members, it is crucial that they receive appropriate training.  In this course, we go over how to recognize a potential fair housing situation, proper reporting, documentation, customer service, and many more important topics.  This is also the perfect course for on-site vendors and contractors throughout the housing industry. Training Time: 1 hour – 15 Question Exam and Certificate of Completion

    • Introduction to the Fair Housing Act
    • Introduction to protected classes
    • Common fair housing issues that arise in maintenance
    • What is discrimination?
    • Compliance best practices
    • The what and why of frequently asked questions

    Fair Housing For Maintenance Professionals Syllabus