You’ve trained with the Basics, and now it is time to go beyond the Basics!  Our Advanced Fair Housing Course does a deep dive into topics that often cause housing providers confusion because they are so complicated. Fair Housing training cannot be a mere “check the box” activity to be successful. Instead, it needs to be an ongoing education process to keep up with ever-changing topics. Make sure that you and your staff get ahead of the latest fair housing challenges with this advanced training, the perfect follow-up course for anyone who took the Basics of Fair Housing course last year.

Languages - English

Training Time: 2 hours - 50 Question Exam and Certificate of Completion

• Assistance animals
• Criminal history screening
• VAWA and domestic violence
• Sexual harassment
• Expansion of the definition of sex
• Marketing and advertising

 

This course refers to HUD notice FHEO-2013-01 regarding assistance animals. Please note that the most updated guidance on assistance animals was issued on January 28, 2020 (FHEO-2020-01). Although the information presented in this course is still accurate, we welcome anyone to review the updated guidelines. This information will be revised in the upcoming course update.

Senior housing presents unique challenges to the fair housing community. We want our senior residents to be treated fairly and cared for properly. To do this requires the right training to learn how fair housing laws affect your policies and procedures. The Fair Housing Institute has carefully created the right training that has a proven track record of helping you and your staff ensure you follow the best practices and avoid costly and time-consuming fair housing complaints.

Languages - English

Training Time: 30 minutes - 10 Question Exam and Certificate of Completion 

• Introduction
• Housing discrimination
• Applicant screening/admissions
• Reasonable accommodations/modifications
• Transfer policies
• Scooter policies
• Failing health
• Death of a tenant

From big cities to small college towns, student living is a rapidly growing industry throughout the country.  Just like all other housing, employees need to know what to watch out for or risk a fair housing violation. In this supplemental training course, we cover the unique fair housing challenges faced in the student housing industry such as service animals, marijuana usage, harassment, roommate matching, allergy accommodations, and much more.

Languages - English

Training Time: 40 minutes - 10 Question Exam and Certificate of Completion

• Student housing definition and federal laws
• Sexual orientation and gender identity
• Marijuana usage
• Emotional support and service animals
• Illegal harassment
• Roommate matching
• Allergies and chemical sensitivities
• Challenging behaviors

Assistance animals, especially emotional support animals, continue to be a large source of confusion and frustration throughout the housing industry. The number of complaints and investigations involving assistance animals continues to rise every year.  Make sure you and your team are prepared to handle these situations by taking this critical supplemental fair housing course.

Languages - English

Training Time: 25 minutes - 10 Question Exam and Certificate of Completion

• Rules
• Fraudulent request
• Denying a request
• State and local laws
• ESA forms
• Verification of need
• Multiple ESA’s

This course refers to HUD notice FHEO-2013-01 regarding assistance animals. Please note that the most updated guidance on assistance animals was issued on January 28, 2020 (FHEO-2020-01). Although the information presented in this course is still accurate, we welcome anyone to review the updated guidelines. This information will be revised in the upcoming course update.

Many housing providers are trying to navigate the complications of developing a criminal history screening policy that protects their community while still providing equitable housing opportunities. This topic has been gaining traction for advocates and testers, and this supplemental course will ensure your team feels more confident dealing with this complex topic.

Languages - English

Training Time: 20 minutes - 10 Question Exam and Certificate of Completion

• Introduction
• Local laws and ordinances
• Exceptions and processing appeals
• Disparate impact vs treatment
• Lookback periods
• Scooter policies
• Third-party screening policies

Did you know that hoarding disorder affects 1 in every 20 people?  This means if you work in the housing industry you will likely encounter this issue and need to know how to respond and adjust your operations. Hoarding situations are becoming more common for housing providers across the country because owners and managers don’t know how to properly address the issue. This has led to more fair housing complaints, along with more lost time and money every year.

In this course we will walk you through the complicated process of identifying and addressing a resident with a hoarding disorder. We will include plenty of examples, along with some crucial dos and don’ts. Understanding this issue and how to properly provide a reasonable accommodation, will protect your property, your career, your community, and provide the best chance for residents with disabilities to enjoy your property while staying in compliance with their lease. Trust us, you can’t afford to miss this course! 

Languages - English 

Training Time: 30 minutes - 10 Question Exam and Certificate of Completion

• Introduction
• Identifying Hoarding
• Bad Policies
• Why Is The Fair Housing Act Involved
• Reasonable Accommodations
• Exceptions
• Legal Requirements
• Eviction Process

Marketing is an important cornerstone to every business. In the housing industry there are unique fair housing considerations you need to understand to avoid violations. In this lesson, we take a closer look at how to avoid fair housing violations in your advertising while effectively marketing your community.  

Languages: English

Training Time: 20 minutes - 10 Question Exam and Certificate of Completion.

• What constitutes marketing
• Words and phrases to avoid
• Social media
• Website accessibility
• ADA guidelines

Most businesses understand the importance of training employees about sexual harassment in regards to the workplace.  But did you know it is just as important to train them about sexual harassment as it applies to fair housing?  Being prepared to properly address issues involving harassment is the responsibility of every employee in the housing industry. Even small misunderstandings can result in lost time, money, and cause people to lose their jobs. This course will help your team understand how policies and best practices can make their jobs easier while also protecting your residents from illegal harassment.  

Languages - English

Training Time: 25 minutes - 10 Question Exam and Certificate of Completion 

• Different types of harassment
• Processing claims
•  Words and phrases to avoid
• Lease violations
• Incident investigation and resolutions
• Scooter policies
• Harassment between residents

The definition of sex under the fair housing act has recently expanded due to a groundbreaking Supreme Course case. These changes are sure to affect housing providers across the country. These changes are expected to draw testers from advocacy groups from across the country. Does your team understand the recent changes and how it affects them? Is your current training using enough examples to make sure everyone is on the same page? This course will explain the recent changes and how housing providers should be prepared to avoid even the appearance of discrimination against persons based on sexual orientation and gender identity.    

Languages - English

Training Time: 15 minutes - 10 Question Exam and Certificate of Completion

• Expanded definition of sex
• Name changes
• Gender expression
• Sensitivity training

Domestic violence is a serious issue that affects housing providers and residents all over the country every year. While housing providers may want to do their best to help, they may not know what policies to adopt and practices to follow when dealing with a victim of domestic violence in their community.  What rights do the laws provide victims of domestic violences? Should the police get involved? Don’t guess your way through this complex topic, or wait until one of these situations arises.

Languages - English

Training Time: 15 minutes - 10 Question Exam and Certificate of Completion

• Local laws
• Crime free ordinances
• Properties VAWA rights
• Landlord-tenant laws

Far too many housing providers are unaware that maintenance professionals require fair housing training as much as any other position in the industry.  Often these employees interact with residents more often than leasing or management and can become the front lines of your property or company.  They need to understand how to recognize a potential fair housing issue, respond appropriately, and properly document and report to the right person.  Make sure your maintenance professionals have the tools they need to succeed.

Languages - English & Spanish

Training Time: 1 hour - 15 Question Exam and Certificate of Completion

• Introduction to the Fair Housing Act
• Introduction to protected classes
• Common fair housing issues that arise in maintenance
• What is discrimination?
• Compliance best practices
• The “what” and “why” of frequently asked questions

Single-family rentals are a growing industry. More and more property management and real estate companies are branching into the purchasing and management of single-family rentals. As a result, there is a need for targeted fair housing training specific to these types of rentals. Our course is designed to help industry professionals understand what fair housing laws apply to them and what they need to do to maintain compliance.

Languages - English

Training Time: 2.5 hours - 50 Question Exam and Certificate of Completion

• Marketing
• Processing an application
• Property rules and policies
• Issuing lease violations 
• Reasonable accommodations and modifications
• Assistance animals

This condensed flash course serves as a brief overview of the full version, focusing on the burgeoning industry of single-family rentals. As more property management and real estate companies expand into the acquisition and management of these rentals, there arises a significant need for targeted fair housing training specifically tailored to this sector. Our course is crafted to equip industry professionals with the essential knowledge of applicable fair housing laws and the necessary actions to ensure compliance.

Languages - English

Training Time: 1.5 hours - 50 Question Exam and Certificate of Completion 

• What is fair housing?
• Lease applications
• Lease violations
• Reasonable accommodations/modifications
• Assistance animals

Our refresher fair housing in a flash course is designed to cover the most critical fair housing topics in a shorter course format.  This is ideal for training in between certification years, refreshing employees on the information and the importance of fair housing practices, and training housing employees that may only need a foundational understanding of the law.

We are pleased to introduce our latest course, which is designed specifically for employees of housing authorities involved with Section 8 or Housing Choice Voucher programs. This comprehensive training module is focused on upholding the standards of The Fair Housing Act, equipping participants with the essential knowledge and practices necessary to ensure compliance. This course was written by a team of fair housing attorneys and housing authority attorneys to ensure every lesson and example is written with a practical approach that will ensure housing authority employees feel confident when dealing with complicated fair housing issues. Languages - English Training Time: 3 - 4 hours - 50 Question Exam and Certificate of Completion

• Introduction
• Tours
• Processing an application
• Provision of services
• Lease violations
• Reasonable accommodations and modifications
• Assistance animals

Our premier course provides an in-depth look at many different fair housing laws and best practices including state and local protected categories, reasonable accommodations and modifications, prohibited activities, assistance animals, sexual harassment, criminal screening, occupancy policies, and much more.  This is the perfect course for new hires and veterans at all levels and positions of the housing industry!

Languages – English & Spanish

Training Time: 3.5 hours – 50 Question Exam and Certificate of Completion

• Fair Housing Road Map of the Rental Process
• Marketing
• Meeting, Greeting, and Taking Prospects on Tours
• Screening
• Process Lease Violations and Terminations
• Familial Status and Disability
• Familial Status issues
• Disability Rights