Onboarding tips for a smooth transition.
Technical Tips
- Consult your IT department to identify and resolve potential security conflicts, such as email deliverability issues.
- Assign unique emails to each student (personal or company) to ensure accurate tracking and avoid lost records.
- Format CSV files with one data type per column (e.g., First Name, Last Name, Email).
- Please allow the system to create any passwords to ensure that they are strong and follow best practices.
Staff Tips
Notify staff to expect an email from FHI Training with access links and instructions.
- Ensure group leaders review the FAQ section and watch the tutorials to familiarize themselves with the system.
- Notify leaders that courses must be completed within 180 days of assignment.