Terms of Service

Legal Statement

The Fair Housing Institute, Inc. provides fair housing training and not legal advice. The users of The Fair Housing Institute Inc. web site and its educational information should understand that the information provided within this site is not a substitute for legal advice by competent attorneys. Since fair housing issues are fact-specific, the educational information in this site should not be relied upon as a source of legal advice or as a legal authority with respect to any individual circumstances.

Housing providers should seek competent legal advice in developing specific fair housing policies, procedures, and practices. Attorneys should review any documents prior to use on your property. While every effort has been made to ensure the accuracy and completeness of the educational information used in this site, The Fair Housing Institute Inc. and its principals, shareholders, officers, employees, and their heirs and assigns or subsequently owned companies including the Fair Housing Institute, Inc., the Law Firm of Williams Edelstein Tucker, P.C., are not responsible for errors, omissions, inaccuracies, nor are any of these corporate entities or associated persons and/or the persons and corporations who developed or produced this site liable for any direct, incidental, or consequential damages resulting from the use of the information presented in this site.

Refunds for payments for courses will be provided only after the customer provides a detailed explanation of the reason for the request. Requests for refunds can be made through the website or LMS. Refunded payments could take 3-7 days to be processed. 

Courses will be assigned to specific users for certification purposes. Courses may be reassigned to a different user if the course has not already been accessed by a previous user. If the course has been accessed, regardless of completion, the course cannot be reassigned, transferred, and the cost will not be refunded.

All courses purchased do not expire before the course is registered and/or assigned to an individual user. Once a course is assigned to a user, the user has 180 days to complete the course.  If the course is not completed during this time, the course will expire and will no longer be accessible. Expired courses are not transferable or refundable.

The training courses and all content therein are the intellectual property of The Fair Housing Institute, Inc. and are licensed to the named individual user to whom the course is assigned for only a single use.  A single-use is defined as the act of taking the course via The Fair Housing Institute Academy LMS platform and passing the exam with an 80% or higher.  A license, unless otherwise indicated, applies only for one use by one individual user.   Once the exam has been passed for any course, the corresponding certificate of completion will be made available to the individual user and shortly thereafter, the course will no longer be accessible to the user.  Sharing, broadcasting, recording, copying, distributing, or any action or attempt to use or maintain these courses in any manner or for any purpose other than their intended purpose is strictly prohibited. 

ALL RIGHTS RESERVED. All material within this website is copyrighted. ©2005-2022 The Fair Housing Institute, Inc. Except as expressly permitted within this site, no other parts thereof may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronically, mechanically, by photocopying, recording, or otherwise, without the prior written permission of The Fair Housing Institute, Inc.

Privacy Policy

The Fair Housing Institute, Inc. (FHI) takes your privacy seriously. We gather certain types of information about you, and we would like you to understand the terms related to the collection and use of that information. This privacy policy details the types of information we gather, how we use it, and what choices you have regarding the collection of such information. FHI may amend this policy from time to time. Notification of any such amendment will be posted on www.fairhousinginstitute.com.

Who we are

Our website address is: https://training.fairhousinginstitute.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Use of your Personal Information

FHI is committed to protecting your privacy. All personal information, including account information and content of your account, is stored and maintained on our secure servers. We take very seriously our commitment that your account and personal information will not be misused. Only a limited number of FHI employees will be permitted to access data or to provide and monitor the services we provide.

Additionally, FHI uses a variety of security technologies and procedures to prevent third party access to or modification of personal information on our servers. FHI will not sell or allow access by any third party to your personal information without your express permission. This privacy assurance includes your account address or e-mail content.

FHI may only access or disclose your personal information to third parties if such action is required by law, or is necessary to comply with applicable regulations, legal process or governmental request, or to protect and defend the rights, property, and safety of FHI or the users of our services, or to detect, prevent, or otherwise address fraud, security or technical issues, including spam prevention.

Transfer of Information

In the event of a transfer of ownership of FHI, such as acquisition by or a merger with another company, FHI reserves the right to transfer your personal information. However, in such an event, FHI shall notify you, by posting a notice of such change on www.fairhousinginstitute.com before personal information is transferred and becomes subject to a different privacy policy. FHI constantly seeks to innovate and improve our service to provide the best possible user experience.

This Privacy Policy, despite our efforts, may not always specifically deal with all arising privacy issues. In light of the above, and because of the complex and constantly changing nature of the web, technology, and business, FHI does not guarantee error-free performance under this Privacy Policy. FHI welcomes user feedback on any privacy concerns you may have, and on how to improve our services. Please contact us to provide such feedback. This Privacy Policy is subject to change.