Courses

  • 1 Lesson

    Aspectos Básicos de la equidad en la vivienda

    Our premier course provides an in-depth look at many different fair housing laws and best practices including state and local protected categories, reasonable accommodations and modifications, prohibited activities, assistance animals, sexual harassment, criminal screening, occupancy policies, and much more.  This is the perfect course for new hires and veterans at all levels and positions of the housing industry! Languages – English & Spanish Training Time: 3.5 hours – 50 Question Exam and Certificate of Completion

    • Fair Housing Road Map of the Rental Process
    • Marketing
    • Meeting, Greeting, and Taking Prospects on Tours
    • Screening
    • Process Lease Violations and Terminations
    • Familial Status and Disability
    • Familial Status issues
    • Disability Rights

    The New Basics of Fair Housing Course Syllabus

  • 2 Lessons

    Aspectos Básicos de la equidad en la vivienda 2021

    Our premier course provides an in-depth look at many different fair housing laws and best practices including state and local protected categories, reasonable accommodations and modifications, prohibited activities, assistance animals, sexual harassment, criminal screening, occupancy policies, and much more.  This is the perfect course for new hires and veterans at all levels and positions of the housing industry! Languages – English & Spanish Training Time: 3.5 hours – 50 Question Exam and Certificate of Completion

    • Fair Housing Road Map of the Rental Process
    • Marketing
    • Meeting, Greeting, and Taking Prospects on Tours
    • Screening
    • Process Lease Violations and Terminations
    • Familial Status and Disability
    • Familial Status issues
    • Disability Rights

    The New Basics of Fair Housing Course Syllabus

  • 1 Lesson

    Vivienda justa en un instante

    Our refresher fair housing course is designed to cover the most critical fair housing topics in a shorter course format.  This is ideal for training in between certification years, refreshing employees on the information and the importance of fair housing practices, and training housing employees that may only need a foundational understanding of the law. Languages – English and Spanish Training Time: 1 hour -20 Question Exam and Certificate of Completion

    • Fair Housing Road Map of the Rental Process
    • Marketing
    • Meeting, Greeting, and Taking Prospects on Tours
    • Screening
    • Process Lease Violations and Terminations
    • Familial Status and Disability
    • Familial Status issues
    • Disability Rights

    A refresher of the above topics and more Fair Housing In A Flash Syllabus 

  • 2 Lessons

    Vivienda justa en un instante 2021

    Our refresher fair housing course is designed to cover the most critical fair housing topics in a shorter course format.  This is ideal for training in between certification years, refreshing employees on the information and the importance of fair housing practices, and training housing employees that may only need a foundational understanding of the law. Languages – English and Spanish Training Time: 1 hour -20 Question Exam and Certificate of Completion

    • Fair Housing Road Map of the Rental Process
    • Marketing
    • Meeting, Greeting, and Taking Prospects on Tours
    • Screening
    • Process Lease Violations and Terminations
    • Familial Status and Disability
    • Familial Status issues
    • Disability Rights

    A refresher of the above topics and more Fair Housing In A Flash Syllabus 

  • 1 Lesson

    Viviendas Justas Para Profesionales del Mantenimiento

    Maintenance personnel and service staff are often the front lines of customer service in the community.  With hundreds of fair housing complaints every year starting with these staff members, it is crucial that they receive appropriate training.  In this course, we go over how to recognize a potential fair housing situation, proper reporting, documentation, customer service, and many more important topics.  This is also the perfect course for on-site vendors and contractors throughout the housing industry. Training Time: 1 hour – 15 Question Exam and Certificate of Completion

    • Introduction to the Fair Housing Act
    • Introduction to protected classes
    • Common fair housing issues that arise in maintenance
    • What is discrimination?
    • Compliance best practices
    • The what and why of frequently asked questions

    Fair Housing For Maintenance Professionals Syllabus

  • 2 Lessons

    Viviendas Justas Para Profesionales del Mantenimiento 2021

    Maintenance personnel and service staff are often the front lines of customer service in the community.  With hundreds of fair housing complaints every year starting with these staff members, it is crucial that they receive appropriate training.  In this course, we go over how to recognize a potential fair housing situation, proper reporting, documentation, customer service, and many more important topics.  This is also the perfect course for on-site vendors and contractors throughout the housing industry. Training Time: 1 hour – 15 Question Exam and Certificate of Completion

    • Introduction to the Fair Housing Act
    • Introduction to protected classes
    • Common fair housing issues that arise in maintenance
    • What is discrimination?
    • Compliance best practices
    • The what and why of frequently asked questions

    Fair Housing For Maintenance Professionals Syllabus